Privacy Policy

At Heritage Hall, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (the “Site”) or use our services.

1. Information We Collect

  • Personal Information You Provide:
    When you fill out our booking or contact forms, we collect your first name, last name, email address, phone number, event date, and any additional message or details you provide.
  • Automatically Collected Information:
    We may automatically collect details such as your IP address, browser type, operating system, referring URL, and pages viewed to help us understand how visitors use our Site.
  • Cookies and Tracking Technologies:
    We use cookies and similar technologies to enhance your browsing experience. These help us remember your preferences and analyze site traffic. You may adjust your browser settings to manage cookies, though some Site features may not function properly if cookies are disabled.

2. How We Use Your Information

  • Service Delivery:
    To process your booking, respond to inquiries, and provide you with the services you request.
  • Communication:
    To send you updates, promotional information, and important notifications related to your event or our services.
  • Improvement and Analytics:
    To analyze Site usage, improve our offerings, and enhance user experience.

3. Sharing and Disclosure

  • Third-Party Service Providers:
    We may share your information with trusted partners (such as event planners and technical service providers) solely to facilitate our services. These partners are contractually obligated to maintain the confidentiality of your information.
  • Legal Requirements:
    We may disclose your information if required to do so by law or in response to a valid legal request.
  • No Sale of Personal Data:
    We do not sell or rent your personal information to third parties.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access or disclosure. However, please note that no method of transmission over the internet is completely secure.

5. Your Rights

  • Access and Correction:
    You can request access to or corrections of your personal information by contacting us at events@smhg.ca.
  • Opt-Out:
    You may opt out of receiving marketing communications from us. Please follow the unsubscribe instructions provided in our emails or contact us directly.

6. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us using contact form.